Security System Maintenance

Security Systems Maintenance Manchester

Security Maintenace Company UK


Security System Maintenance

Our Service Engineering Team is based out of our Manchester Head Office and has a base in the Stevenage area, giving us the ability to provide Preventative Maintenance and Corrective Maintenance cover to most of the UK easily and quickly.

We offer a 24 hours per day, 365 days per year cover to all of our clients via our 24-hour telephone line 08442 084422. We always ensure that the highest levels of customer care are provided and can guarantee the fastest response times possible with set SLAs agreed with clients and assured under our NSI Gold membership.

Our friendly Service Administration Team is always happy to discuss any specific requirements or requests you may have regarding your site or needs. Whether you contact our office team Monday – Friday 08:30 – 17:30 or our Out of Hours team, you are always guaranteed a response within minutes. Our Technical Support Manager is also very happy to try to help resolve any technical issues on the telephone, saving you both time and money. Site maintenance visits will always be booked with you prior to arrival except in the case of emergencies where engineers will attend ASAP.

We can assist you with the maintenance or installation of a CCTV systemAccess ControlIntercomIntruder AlarmsANPRVisitor Management Systems, as well as Gates and Barriers. At Clarion we aim to provide a service second to none, excelling expectations and preventing issues from occurring where possible, helping us to ensure that our happy customers return to us year after year.

Security System Maintenance, Servicing & Repair Company

Prevention saves you money in the long run. A poorly maintained system becomes inefficient very quickly and could lead to unnecessary costs over time.

Most insurance companies require proof that routine maintenance is carried out by an approved company. As an NSI Gold accredited company, Clarion strongly recommends that you look after your investment, your safety, and your security with one of our plans.

Our range of security system maintenance contracts is designed to meet your individual requirements. Included as standard in all contracts is one preventative maintenance activity per year. Please ask us for further details.

24hr telephone support
Emergency attendance at all hours
System check and servicing during normal working hours
Minor system adjustments during service
Full system backup is taken at each visit
Remote monitoring test where applicable
Call out charges included attending to equipment failures
Parts are replaced free of charge (equipment failure only)

The benefits of maintenance with Clarion

Free loan service of standard equipment for 21 daysMaintains system continuity giving you the time to make decisions such as the repair or replacement of faulty components
Regular and scheduled maintenance visit(s)Ensures reliability of your security system and extends the life of your asset
Unlimited telephone support, 24 hours a dayOften eliminates the need for a site visit keeping any downtime to an absolute minimum
Priority service over non-contractual clientsEnsures that security levels are maintained on the premises within pre-agreed response times
Guaranteed response to critical equipment faultsEnsures minimal system downtime
Preferential fixed rates for labour and partsEnsures the best value to our clients at all times allowing budgets to be set and adhered to
Preferential training ratesAllows you to introduce new staff members to the operation of the system and lessens the risk of user error

The risks if your system is not maintained

Examples of avoidable failureConsequences
Back-up battery failuresCan cause fatal damage to control equipment
Voltage issues leading to control panel and power supplies failureThe system becomes out of order
Dirty covers/dome camerasPoor images resulting in unusable recorded footage
System not walk-testedDetection failures allow intruders to break in undetected
No system back up takenLoss of data leading to PC-based systems having to be fully re-programmed
Environmental changes not notedOvergrown foliage, high stock levels etc. blocking movement detectors and/or causing false activations leading to loss of police response
Changes in operation or layout of the site affect the efficiency of the systemCreation of blind spots in detection
Recording failures on CCTV systemNo CCTV footage is available

Security Maintenance Contracts with Clarion Security Systems

Looking after your electronic security systems under a professional maintenance contract is the best way to keep your solutions in check, your staff safe and receive the greatest ROI.

Our security maintenance contract will ensure that your security solution’s downtime is limited, should a fault ever occur. At Clarion, our engineers carry a wealth of van stock with them at all times. This means that they can get to your site and replace/repair equipment as soon as possible to keep your systems up and running. We will also give you exclusive access to a plethora of loan equipment if your fault cannot be fixed on-site: this will be loaned to you, free of charge, whilst your equipment is assessed and repaired.

What makes our security maintenance contract different?

We won’t leave you in a pickle on Friday afternoon. We offer a speedy, prioritised service, no matter the time of day or night, we will always endeavour to get to a customer’s site as soon as possible and ensure your systems are up and running, and provide a fix where we can. Many installers will deprioritise service on a Friday afternoon, but Clarion will always be here to help along with our 24/7 technical support line.

System service reports and recommendations:

Our security maintenance contract includes a full detailed analysis of your system service report and recommendations from our service team. This will ensure that your solution is kept in a professional, working state and will help to eliminate the risk of system faults in the long run. Keeping your system in check and the following feedback from your service report is good working practice and will ensure that your people, assets, and site are fully protected with minimal risk of system malfunction and breakdown.


Our wide range of accreditations shows our ability to consistently meet regulations and guidelines, ensuring that our work is always of the highest recognised standards.

Callback Request

Please fill in the contact form and we will call you back to schedule a FREE security survey for your premises.

Call: 08442 084422

24 hours a day, seven days a week support for customers.

Bespoke security system solutions based on your needs and budget.

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